Everyone has been delighted with the standard of care Jack has received, and by the hard work and commitment of her carers, resulting in a quality of life far better than could have been hoped for 3 years ago.
A belated thank you to everyone who arranged for Athele to stay with my mother whilst I was away on a much needed holiday. Athele was perfect for my mother and her quiet and calm personality made a great impression.
As this was our first experience of live-in care we were not sure that all would go well. We needn't have worried! For the moment Athele arrived I could step back with confidence and allow her to carry on.
We shall have no hesitation in recommending your excellent service, thank you.
I cannot praise your agency highly enough. I know you claim to be a Gold Standard agency, but I rate you much higher. Not only were you efficient and reliable, supremely professional and helpful, but the personal attention to detail and genuine care for father was amazing.
You and Tinks were so gentle and loving towards him; we couldn't have had better nurses. We were able to bring Dad home, to the best care imaginable but we would never have managed to do that without you, Heather. You are one amazing lady.
I hope that many other people can benefit from your kindness, your wisdom, your calmness and professionalism - mixed with energy and humour.
Thank you also for all of your carers. Each one has become part of our family during their time with Dad. Each did a super job. May you all prosper.
Giselle, Allyn and Stuart could not have done a better job. Giselle was wonderful getting both Mum and I used to hoisting... [and] getting the house sorted out. ...they were the best support to me that anyone could possibly have given... I shall never forget how well we were looked after. Thank you again.